- Place de l'Hôtel de ville
15300 MURAT - +33 4 71 20 09 47
- contact@hautesterrestourisme.fr
With the Tourism Quality Mark
Your satisfaction, whether you are a resident, professional or visitor, is our priority. By obtaining the Qualité Tourisme mark and a category I classification (highest level of classification for a tourist office) we wish to demonstrate our desire to implement efficient and innovative services for everyone! And since your concerns are also ours, we also want to reduce our environmental impact as best we can.
Tourism quality “Quézaco?”
It is the only State brand which rewards the quality of welcome and service provision in the field of tourism.
The objective?
Make the France destination a destination recognized for the quality of its territories and tourist infrastructures! All tourism sectors can apply (hotels, outdoor accommodation, museums, activity sites, tourist offices, etc.). We have proudly displayed this distinction since 2019!
BECAUSE WE CAN ALWAYS DO BETTER!
This brand values the work of our entire team and clearly marks our intention to always go further in the search for the best! The brand's 130 criteria have allowed us to professionalize ourselves and seek solutions to offer you innovative, efficient and effective services. But the search for quality is a long-term task and we are counting on you, visitors, residents, tourism professionals to help us go further in our approach.
AND WHAT CHANGES FOR YOU?
Because without you, there is no tourist office, we do our best to pamper you and help you create an ideal stay! We are here to listen to you before, during and after your visit to us. We welcome you in modern and functional premises for at least 4 and a half days per week and more depending on the season.
Our local experts will provide you with information in foreign languages: English, Spanish, Italian and German.
Your opinion is important, we process your suggestions, your complaints, your ideas, etc. And we share it with our elected officials and socio-professionals during our quality meetings!
OUR SMALL GESTURES FOR THE ENVIRONMENT
Our agents respect an internal charter in order to limit their daily impact on the environment. The tourism sector can be particularly polluting and we are careful to reduce our consumption of flyers and energy. We have invested to avoid mass printing of our brochures. We now publish our flyers in-house and on demand! Only our cards are printed by PEFC or FSC certified printers who assure visitors that the paper used comes from forests managed and exploited in a sustainable and responsible manner.
POLLUTION DOES NOT TAKE A HOLIDAY
If you are on vacation, this is not the case for global warming.
I SORT MY WASTE
-I consume locally
-I take care not to leave the heating in my home, I check that the water is turned off, I do not leave any appliance on standby,...
-I respect nature for this, I avoid throwing my waste anywhere, I respect marked trails, I do not pick flowers,...
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